Privacy Policy

We collect information directly from you, automatically through your use of the Service, and from third-party sources.

Information You Provide Directly

• Account Data: Name, email address, password, company, and profile information provided during signup or onboarding (such as trade preferences).
• Billing Information: If we introduce paid plans, payment details, billing address, and transaction history may be collected. Payment details are processed directly by our payment processor. During soft launch the Service is offered at no charge and we do not collect payment card information.
• User Content: Any data or configuration you input into the Service (for example, saved sites and account preferences).
• Communications: Information sent when you contact customer support or request information.

Information Collected Automatically

• Usage Data: IP address, browser type, operating system, device details, pages viewed, features used, and timestamps.
• Cookies & Tracking Technologies: Standard cookies, local storage, and similar technologies to maintain your session (including authentication), enforce anonymous browse limits, and understand user engagement.

Information from Other Sources

The FieldFlowHub catalog includes public-record construction and parcel data (and derived signals such as activity scores). That catalog content is generally not personal account data you submit; see our Terms of Service for how public-record data is presented.

We use the collected information for the following business and operational purposes:

• To Provide and Maintain the Service: Creating and managing user accounts, delivering catalog and map features, personalizing trade preferences, and providing customer support.
• To Improve and Optimize: Analyzing usage trends and performance to enhance features, usability, and system infrastructure.
• To Communicate: Sending transactional notices, operational updates, administrative messages, and security alerts.
• To Ensure Security: Monitoring for, preventing, and detecting fraudulent, malicious, or unauthorized activity.
• To Comply with Legal Obligations: Meeting statutory, regulatory, and legal reporting requirements.

We do not sell your personal data. We share information only in the following limited circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, cloud infrastructure, authentication and database providers, analytics, payment processing if offered, AI or map providers used to operate the Service, and email delivery).
• Business Transfers: In connection with a merger, acquisition, financing, or sale of company assets, where user data is transferred as a business asset.
• Legal Requirements: When required by law, subpoena, court order, or governmental authority, or to protect the safety, rights, or property of our users or the public.
• With Your Consent: Explicit sharing specified at the time of data collection or upon your instruction.

• Security: We employ industry-standard technical, organizational, and administrative safeguards designed to protect personal data against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage system is 100% secure.
• Retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, maintain active user accounts, or comply with legal obligations. Public-record catalog data is refreshed on our data pipeline schedule and is not treated as your user content for account deletion purposes.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Portability: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal data.
• Deletion: Request the deletion of your account and associated personal data.
• Opt-Out: Unsubscribe from promotional communications at any time using the unsubscribe link in our emails. We may still send important account or legal notices.

To exercise any of these rights, please contact us using the details below. We may need to verify that you are the account holder before fulfilling a request.

The Service may contain links or integrations with third-party tools (e.g., analytics platforms, map tile providers, external APIs, or a contact form provider). This Privacy Policy does not apply to third-party practices, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the Effective Date at the top of this document and, where appropriate, providing additional notice (such as via email or in-app notification).

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: [email protected] or use our contact form